Frequently asked questions

If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.

What do I receive when I order from Zemez?

After you complete the payment via our secure form you will receive the instructions for downloading the product. The source files in the download package can vary based on the type of the product.

Do you provide any scripts?

Our templates do not include any additional scripts. Newsletter subscriptions, search fields, forums, image galleries (in HTML versions of Flash products) are inactive. Basic scripts can be easily added at www.zemez.io If you are not sure that the element you’re interested in is active please contact our Support Chat for clarification.

In what formats are your templates available?

Website templates are available in Photoshop and HTML formats. Fonts are included with the Photoshop file. In most templates, HTML is compatible with Adobe® Dreamweaver® and Microsoft® FrontPage®.