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Frequently Asked Questions

Here are answers to most common questions. Can't find an answer? Call us!

General Options

Transfer account ownership

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Shipping options page settings

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Setting up product attributes

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Downloadable product

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

User Account

Manage payment settings and invoices

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Pricing and plans guide

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Setting your company office hours

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Shipping Methods

Shipping components

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Shipping options page settings

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Customizing Forms

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Increasing server memory

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Troubleshooting

Manage user comments

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Fully Responsive Design

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

Multiple installs on one domain

If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.

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